Ful­film­ent solutions 

Pick up & drop off (PUDO)

PUDO

An attrac­ti­ve, con­ve­ni­ent shipping and return option for your customers

We can offer you – as a mail order company in the e‑commerce sector – an inte­gra­ted pick-up & drop-off service in part­ner­ship with one of the largest retail companies in Switz­er­land, with a network of more than 800 sales outlets. Your customers benefit from extended opening hours and attrac­ti­ve pick-up and drop-off locations, in both high-frequency and peri­phe­ral regions. With our stan­dar­di­zed interface, con­nec­ting your online shop is simple and straight­for­ward. Our expe­ri­en­ced team will be happy to advise and support you throug­hout the entire inte­gra­ti­on process. 
The 7Days pick-up & drop-off service is adver­ti­sed and marketed under the Päckli Punkt brand. The Päckli Punkt service is offered to end consumers by Valora’s avec, k kiosk and Press & Books chains. Valora is a strong retail partner with long opening hours for your customers’ con­ve­ni­ence. It even opens on Sundays and public holidays. Clever. Flexible. Simple. 

Päckli Punkt website for end customers
Päckli-Punkt Logo
1

The end customer visits the mail order company’s online shop and orders the product, spe­ci­fy­ing delivery to the desired Päckli Punkt. 

2

The mail order company assembles a package accor­din­gly, which is then collected by 7Days, or delivered directly to 7Days by the mail-order company or a transport company acting on its behalf. If desired, foreign deli­veries can be customs-cleared directly on site. 

3

Packages are trans­ship­ped in the logistics centre and prepared for trans­por­ta­ti­on to hubs. 

4

The package is delivered to the Päckli Punkt specified by the end customer. A pick-up invi­ta­ti­on is e‑mailed to the end customer. 

5

The end customer collects the package at the Päckli Punkt on pre­sen­ta­ti­on of the pick-up invitation. 

6

The end customer registers the return with the mail-order company and hands the package in at the nearest Päckli Punkt. 

6

The end customer registers the return with the mail-order company and hands the package in at the nearest Päckli Punkt. 

7

The package is picked up at the Päckli Punkt by 7Days. The con­sign­ments are con­so­li­da­ted and returned to the central warehouse. 

7

The package is picked up at the Päckli Punkt by 7Days. The con­sign­ments are con­so­li­da­ted and returned to the central warehouse. 

8

Packages are sorted at sender level and prepared for return shipment. Customs-clearance documents are created if necessary. The con­so­li­da­ted packages are returned to the mail-order company. 

1

Über den Online-Shop des Ver­sand­händ­lers bestellt der Endkunde das Produkt mit Lieferung zum gewünsch­ten Päckli Punkt.

2

Die auf Endkunden kon­fek­tio­nier­ten Pakte werden durch 7Days abgeholt oder direkt durch den Ver­sand­händ­ler oder ein in seinem Namen agie­ren­des Trans­port­un­ter­neh­men an die 7Days geliefert. Auf Wunsch können Aus­lands­lie­fe­run­gen direkt vor Ort verzollt werden.

3

Die Pakete werden im Logi­stik­zen­trum umge­schla­gen und für den Vor­trans­por­te in die Hub’s bereitgestellt.

4

Das Paket wird an den vom Endkunden gewünsch­ten Päckli Punkt zuge­stellt. Eine Abhol­ein­la­dung wir dem Endkunden per Email übermittelt.

5

Der Endkunde holt das Paket gegen Vorlage der Abhol­ein­la­dung am Päckli Punkt ab.

6

Der Endkunde meldet die Retoure beim Ver­sand­händ­ler an und gibt das Paket am nächst­ge­le­ge­nen Päckli Punkt auf.

6
Der Endkunde meldet die Retoure beim Ver­sand­händ­ler an und gibt das Paket am nächst­ge­le­ge­nen Päckli Punkt auf. 
7
Das Paket wird am Päckli Punkt durch 7Days abgeholt. Die Sendungen werden ver­dich­tet und in das Zen­tral­la­ger zurückgeführt. 
7

Das Paket wird am Päckli Punkt durch 7Days abgeholt. Die Sendungen werden ver­dich­tet und in das Zen­tral­la­ger zurückgeführt.

8

Die Pakete werden auf Ver­sen­der­ebe­ne sortiert, gege­be­nen­falls Ver­zol­lungs­do­ku­men­te erstellt und für den Rück­ver­sand vor­be­rei­tet. Die kon­so­li­dier­ten Pakte werden zum Ver­sand­händ­ler zurückgeführt.

1 The end customer visits the mail order company’s online shop and orders the product, spe­ci­fy­ing delivery to the desired Päckli Punkt.

2 The mail order company assembles a package accor­din­gly, which is then collected by 7Days, or delivered directly to 7Days by the mail-order company or a transport company acting on its behalf. If desired, foreign deli­veries can be customs-cleared directly on site.

3 Packages are trans­ship­ped in the logistics centre and prepared for trans­por­ta­ti­on to hubs.

4 The package is delivered to the Päckli Punkt specified by the end customer. A pick-up invi­ta­ti­on is e‑mailed to the end customer.

5 The end customer collects the package at the Päckli Punkt on pre­sen­ta­ti­on of the pick-up invitation.

6 The end customer registers the return with the mail-order company and hands the package in at the nearest Päckli Punkt.

7 The package is picked up at the Päckli Punkt by 7Days. The con­sign­ments are con­so­li­da­ted and returned to the central warehouse.

8 Packages are sorted at sender level and prepared for return shipment. Customs-clearance documents are created if necessary. The con­so­li­da­ted packages are returned to the mail-order company.

Päckli Punkt coope­ra­ti­on chains 

Together with retailer Valora we offer a nati­on­wi­de service focused on customer needs 365 days a year. We would like to thank Valora and its brands for their partnership: 

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K Kiosk Logo
P&B Logo

Our service – your com­pe­ti­ti­ve edge

Your benefits at a glance

Extended opening hours 

The Päckli Punkt locations offer end customers attrac­ti­ve opening hours for dropping off and picking up packages. 

Package tracking

End customers can view the status of their con­sign­ments on the Päckli Punkt website. A simple IT con­nec­tion via inter­faces to your online shop is also available. 

Low-cost shipping option 

Päckli Punkt offers you and your end customers an attrac­tively-priced PUDO service. 

Locations

The Päckli Punkt locations throug­hout Switz­er­land are mostly in high-frequency locations such as railway stations, petrol stations and city centres, but also in peri­phe­ral regions. 

Returns manage­ment

7Days is happy to take respon­si­bi­li­ty for your returns manage­ment if you wish. The process is fast and reliable. Our efficient returns service includes inspec­ting and clas­si­fy­ing the goods and preparing return documentation. 

Simple con­nec­tion

Con­nec­ting to your existing online shop is simple and fast, using modern stan­dar­di­zed interfaces. 
Ralf Macasic 
Head of Logistics Sales 

Pick up & drop off (PUDO)

Has our pick up & drop off service piqued your curiosity?

We look forward to working with you to develop the solution that’s exactly right for you. 
Contact

Refe­ren­ces

Customers who place their trust in us

We at 7Days focus on customer needs. We serve small and medium-sized enter­pri­ses and corporate groups in a wide range of indu­stries, as well as private indi­vi­du­als. We would like to thank our customers for their coope­ra­ti­on in a spirit of partnership.

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